We can provide training required to initialize and manage PBX, voice messaging systems, contact centers and systems that support telecommunications management software. Instruction and user guides can be designed specifically for your staff. We deliver the material according to your schedule and number of students. We continue to be available to your staff after the training has ended.
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End-users: Digital and IP set operation including interaction with voice messaging system. |
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System Administration
Moves, adds and changes including system management reports. |
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Experienced instructors know most PBX, voice messaging and Contact Center hardware and software available today.
PBX and IP Systems End-Users
Contact Center System Managers
Contact Center Agents
Console Operators
Integrated Messaging
Wireless
Telephone Etiquette |
